Quality Assurance Manager

Locations US-OH-Batavia
Job ID
Regular Full-Time
IES Infrastructure Solutions

Job Description

Freeman Enclosure Systems LLC

4160 Half Acre Road

Batavia, OH  45103

Job Title: Quality Assurance Manager


Location of Job: Batavia, OH - Freeman Enclosure Systems


Reports To:  General Manager/ VP Operations


Classification: Exempt


JOB SUMMARY:  The Quality Assurance Manager is responsible for developing and owning an encompassing quality system that governs all functional departmental processes and procedures within Freeman Enclosure Systems.  The Quality Assurance Manager will monitor these practices and procedures through auditing, inspection, and other best business practices to ultimately ensure all company products, processes, and services meet or exceed all FES, ISO, and Customer specifications and expectations.      




  1. Plan, organize, and direct day-to-day quality control staff to meet or exceed all internal and external customer expectations.
  2. Be responsible for employee safety, product quality, production output, and on-time delivery.
  3. Recruit, develop, and manage departmental resources effectively. Fully utilize resources to produce optimal results.
  4. Address staff disciplinary issues, work with HR to process issues following employee handbook policies.
  5. Continuously evaluate staff, support performance evaluations, identify training needs, and recommend effective action plans for meeting performance expectations.
  6. Implement strategies within the quality department that align with strategic business initiatives, while providing a clear sense of direction and focus to all quality personnel and peers.
  7. Maintain, develop, and monitor through auditing and strong processes, an effective quality system to govern all departmental functions and operations.
  8. Prepare, host, and respond to all semi-annual or annual ISO audits.
  9. Manage the internal and external corrective action program to monitor and improve all departmental processes. Ensure effective short-term and long-term permanent corrective action is defined and implemented.
  10. Understand customer expectations and needs of their product and processes. Develop a trusting and working relationship with all customers.
  11. Develop and manage a layered process auditing system and schedule. Assign corrective action plans where applicable to develop struggling processes. 
  12. Work closely with the FES Field Service program management and customers to address warranty related issues in a timely fashion.
  13. Maintain and develop FES calibration system and schedule.
  14. Other duties may be assigned.



  1. Proven managerial experience as a Quality Manager in a high functioning manufacturing environment. A minimum of five years’ experience preferred.
  2. Adequate knowledge of business and management principles (strategic planning systems, processes resource allocation and human resources).
  3. Familiarity with industry standard equipment and technical expertise, fabrication and electrical experience a plus.
  4. Knowledge of safety, quality, productivity, demand creation, and stewardship processes.
  5. Computer literacy.
  6. Ability to create accountability and to lead by example.
  7. Strong team building, decision-making and people management skills.
  8. Four year Business Management degree, Engineering degree, or related field preferred.


APPLY on-line or candidates may go directly to the facility  - Freeman Enclosure Systems, 4160 Half Acre Road, Batavia, OH  45103 -  in which applications are accepted between 10:00 am and 4:00 pm only.


Applicants may also e-mail current resume to HR@Freemanenclosures.com.



Equal Opportunity Employer/Minorities/Women/Veterans/Disability/

Gender Identity/Sexual Orientation



Must be able to pass pre-employment background check and drug screen, and when applicable if duties involve operating motor vehicle must be able to pass motor vehicle record check.

Minimum Years of Experience


License Required


Minimum Education



IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2021 fiscal year ending September 30, 2021, IES produced over $1.53 billion in revenue and employed over 6,800 employees at over 99 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply.


From office buildings to wind farms, industrial complexes to housing developments, our employees and design professionals design, build, and maintain the systems that empower lives.

  • Our commitment to our employees is reflected by our actions: 
  • Safety is Priority One – and our record shows it
  • Competitive Pay
  • Company 401K plan with Employer Contribution Match
  • Company Paid Time Off
  • Company Paid Life Insurance
  • Choice of Medical Coverage including Prescription
  • Choice of Dental and Vision Coverage
  • Employer Paid Short Term Disability and Long Term Disability, Critical Illness, Accident
  • Optional Voluntary Life Insurance, Health Indemnity and Long Term Care 

EEO Statement

NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid.


EEO & Affirmative Action

The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company’s obligations as a contractor to the United States government. 


View Your Equal Employment Opportunity rights under the law. "EEO is the Law" poster | "EEO is the Law" poster supplement


View IES' policy on Pay Transparency Pay Transparency NonDiscrimination Poster


Disability Accommodation

IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860-1500 or any IES office to request assistance.


IES Participates in E-Verify


E-Verify Information




Right to Work




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